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What's a memo or tag? (OKX lite)
A memo or tag is typically a numeric string which is used to accurately identify the recipient of a transaction on a centralized exchange. This detail is required for crypto which uses Destination Tag technology, such as Ripple (XRP), Stellar (XLM), Cosmos (ATOM) etc. When you deposit crypto to your OKX portfolio, you must enter the designated memo or tag, in addition to the deposit address....Published on Aug 10, 2023Updated on Nov 17, 2025FAQ87OKX to cease deposits and withdrawals on the zkSync Lite network
Dear OKX users, In order to improve the overall user experience, OKX will cease deposit and withdrawal services on the zkSync Lite network. Please note: Deposits and withdrawals of ETH tokens on the zkSync Lite network will cease at 3:00 am UTC on December 20, 2023. Deposits and withdrawals of ETH tokens on all other supported chains will not be affected. The trading of ETH tokens will not be affected during this transition. OKX team December 19, 2023Published on Dec 19, 2023Updated on Nov 17, 2025AnnouncementsP2P Lite Makers campaign: upgrade, trade, and win
You're eligible to participate in this campaign if you're currently a Lite Maker and the registered country of your account is within Southeast Asia (excluding Vietnam).Published on Oct 16, 2023Updated on Nov 17, 2025AnnouncementsOKX to support Ethereum (ETH) network's Shapella upgrade
We will reopen deposits and withdrawals for impacted tokens on Ethereum (ETH), Optimism (OP), Arbitrum (ARB), and zkSync Lite networks once we deem the upgraded Ethereum (ETH) network to be stable. We will not be making a separate announcement. For the safety of your funds, please do not make any further withdrawals or deposits of ETH, OP, ARB and ERC-20 tokens and tokens belonging to Optimism (OP), Arbitrum (ARB) and zkSync Lite networks during the upgrade.Published on Apr 11, 2023Updated on Nov 17, 2025AnnouncementsWhat can I do if my device is running in an unsafe environment?
Trojan horse viruses are likely to be present in browsers and input method applications.What should I do if my account is automatically logged out on the PC (requires device time calibration)? For the security of your account, we recommend calibrating your device time and then trying to log in again. If the issue persists, please check and adjust your device’s time settings.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ296P2P campaign: UAH Trading Volume Challenge!
This promotion is applicable to all lite makers trading UAH on OKX P2P.Published on Dec 11, 2024Updated on Nov 17, 2025AnnouncementsRemoving emojis from your P2P nicknames
To ensure a smoother trading experience, we’re removing emojis from P2P account nicknames for Lite, Super, and Diamond Advertisers on July 24, 2023, 05:00 PM (UTC+8). Using emojis in nicknames will no longer be allowed on the P2P marketplace. If you’re a Lite Advertiser with active or inactive ads, we’ll remove emojis for you. If you don’t have any ads currently, please remove emojis from your nicknames in the User Center before creating a new ad.Published on Jul 19, 2023Updated on Nov 17, 2025AnnouncementsLimited-Time Offer: 50% Deposit Discount for IDR Merchants Upgrading to Diamond
You are a Lite user or Super Merchant before the promotion start date. How to participate Submit your Diamond Merchant application through the official portal during the promotion period. If you need assistance, please contact our support team at p2p@okx.com. Regards, OKX P2P TeamPublished on Dec 24, 2025Updated on Dec 24, 2025AnnouncementsPerpetual Swap Trading Suspended Due to System Maintenance
The maintenance covers WEB, APP, PC, and API end (query and operation). This maintenance will not affect your account balance and the use of other functions of the website. Your account security is still guaranteed. The maintenance is estimated to be completed within 10 mins, and we will inform you through announcement once the service is resumed. Please feel free to ask for the latest update on the maintenance through Telegram Group or contact us via Customer Support.Published on Jan 11, 2021Updated on Nov 17, 2025AnnouncementsP2P Advertiser Program 2023
ads per currency/crypto | 2 | 2 | 5 | |Max amount per ad | 1500 USD | 100,000 USD | 150,000 USD | | No. of pending orders per ad | 5 | 15 | 20(Used to be 15) | | Total pending orders | 5 | 15 | 50(Used to be 15) | |Number of pending disputes raised by you | 10 |15(Used to be 10)| 30(Used to be 10) | All registered users on OKX have access to the Lite Advertiser tier.Published on Feb 21, 2023Updated on Nov 17, 2025AnnouncementsOKX will list Aptos (APT) for spot trading
APT withdrawals open at 10:00 am UTC on Oct. 19 Aptos is a layer1 project aiming to develop a safe, scalable, and upgradeable Web3 Infrastructure,Aptos team now works independently from the previous Facebook team,they were involved in the development of Libra(Diem)before. APT is the native token of Aptos. Asset name: Aptos Ticker: APT Total Supply: 1,000,000,000 Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Oct 18, 2022Updated on Nov 17, 2025AnnouncementsGifto (GTO)Now Available
GTO withdrawal - 18:00 Feb 8, 2018 (Hong Kong Time, UTC +8) [About GTO] Gifto is world's first Virtual Gifting Protocol, aimed at enabling content creators worldwide to monetize their content via awesome virtual gifts on platforms such as YouTube, Instagram, Facebook. Gifto is developed by Asia Innovations Group, maker of Up-live.Published on Feb 6, 2018Updated on Nov 17, 2025AnnouncementsP2P campaign: Win featured ads and OKX swag
Terms and conditions: The promotion starts on October 28, 2024, 10:00 (UTC) and ends on November 11, 2024, 10:00 (UTC) This promotion is applicable to all existing lite makers trading UAH, KZT, TJS, GEL, AMD, MDL, BYN, UZS, KGS on OKX P2P with KYC: Russia, Ukraine (except Donetsk and Luhansk regions), Kazakhstan, Tajikistan, Belarus, Kyrgyzstan, Georgia, Armenia, Moldova. This campaign is exclusively available for lite makers.Published on Oct 28, 2024Updated on Nov 17, 2025AnnouncementsHow do I sell crypto?
You can immediately sell your crypto assets into cash or convert them, all in one place.Getting started Open your OKX App OKX pro mode: select Buy crypto from homepage > Sell OKX pro mode: Opening Buy crypto and toggle to Sell OKX lite mode: Select Trade > Sell OKX lite mode: select trade > Sell from homepage Select the crypto you would like to sell Enter the amount and Select payment method Select your preferred payment method from available options, such as P2P Express and other third-party channelsPublished on Aug 10, 2023Updated on Nov 17, 2025FAQ2,228Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,582